Returns Policy

Because Your Trust Matters to Us

At SRI VANI FASHIONS, every piece of jewellery is crafted with love, care, and attention to detail. We take utmost pride in ensuring that your orders reach you in perfect condition. However, in the rare event that an item arrives damaged or defective, we’re here to make it right.

Eligibility for Return or Replacement

We currently accept returns or replacements only under the following conditions:

  1. 💎 Damaged or Defective Item
    • If your jewellery arrives damaged or has any visible manufacturing defect, you are eligible for a replacement.
  2. ⏰ Return Request Within 24 Hours of Delivery
    • The return request must be raised within 24 hours of receiving your order.
    • Requests made after 24 hours from delivery will not be accepted.

How to Initiate a Return

To process a return or replacement:

  1. Contact our customer care team via email or WhatsApp within 24 hours of delivery.
  2. Provide your order ID, clear photos or videos of the damaged item, and unboxing video (if available) to help us verify the issue.
  3. Once approved, our team will arrange the replacement or guide you through the return process.

Important Notes

  • Items must be unused, in their original packaging, and accompanied by all tags and invoice.
  • Refunds are not provided. Only replacements or store credits will be offered for eligible returns.
  • Returns will not be accepted for issues related to size, color preference, or personal choice.
  • Items damaged due to mishandling after delivery are not eligible for return.

Our Commitment

Your satisfaction is our top priority. Every order is carefully checked before dispatch, but if anything goes wrong, we promise to handle your concern with care, speed, and fairness.

Because at SRI VANI FASHIONS, your trust shines brighter than any jewel.

Contact us at {email} for questions related to refunds and returns.

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